Please keep in mind that in order to be available this functionality you should first select one of the two following options in every experience:
1. Accept only printed tickets.
![](https://20031077.fs1.hubspotusercontent-na1.net/hubfs/20031077/image-png-Feb-02-2023-12-16-04-5150-PM.png)
2. Accept digital or printed tickets.
![](https://20031077.fs1.hubspotusercontent-na1.net/hubfs/20031077/image-png-Feb-02-2023-12-15-23-1343-PM.png)
Hello, how can we help you better?