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Bookings
In this collection you will find everything you need regarding your bookings.
7 articles in this collection
Written by jerome
How to scan customer's tickets (QR codes) for an experience
In this video we are going to show you how to scan a customer's ticket for an experience.
Written by jerome
Updated over
month ago
How to communicate with your customers via email or SMS
In this video we are going to show you how to communicate with your customers via email or SMS without leaving the platform, while an experience is in progress.
Written by jerome
Updated over
month ago
How to cancel a booking & refund your customer
Learn how to cancel your booking and refund fully or partially your client.
Written by jerome
Updated over
month ago
How to reschedule an experience/booking (same experience or another one)
In this video we are going to show you how to reschedule an experience/booking whether if it's the same experience or another.
Written by jerome
Updated over
month ago
How to create document signing for your customers.
CaptainBook offers the possibility to operators to create documents.
Written by jerome
Updated over
month ago
How to get paid & tipping from your customers
In this video we are going to show you how to get paid from your customer & tipping.
Written by jerome
Updated over
month ago
How to add manually new bookings
In this video you will learn how to add new booking manually (No extra cost).
Written by jerome
Updated over
month ago
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